SROI Analysis: Stage 3 — Evidencing Outcomes and Giving Them Value

This blog is a part of SROI analysis series. In this blog, we will talk about the third stage of the SROI analysis — Evidencing outcomes and giving them value.

SROI analysis stage 1: Establishing Scope And Identifying Key Stakeholders

  • Collecting outcomes data
  • Establishing how long outcomes last
  • Assigning value to outcomes

3.a Developing outcome indicators

As stated in the previous two blogs, the only way to measure any change is by measuring outcomes. Developing indicators is a means by which it can be assessed whether an outcome has occurred and by what degree. The next step will be to fill out these outcome indicators in the impact map. Since the outcomes are linked with the stakeholders and concern them, the best way is to engage with them and discuss the indicators in the process of evidencing the outcomes.

3.b Collecting outcomes data

After you have finished developing the indicators, it is now the time to collect relevant data and information on the same. There may be a need to tap new sources to get data or turn to existing sources for the purpose.

  • Outcome: Improved fitness and health
  • Indicator: Reduced HDL/LDL, hypertension, blood sugar level; improved agility; fewer hospital visits.
  • Data collection: Telephonic follow up; quarterly visit by a representative

3.c Establishing duration of outcomes

Now is the time to determine how long the outcomes, or the benefits stemming from them, have lasted. Some outcomes may last longer than the others. For example, in the case of the West Java redevelopment project, the health benefits that the elderly population reaped as a result of the opening up of an open gym could be long-lasting. Such long-lasting outcomes are also expected to generate value, especially those that continue to last even after the completion of the activity. The timescale is nothing but the duration of the outcome or the ‘benefit period’.

3.d Putting a value on the outcome

The next and the final step in this stage is to assign a monetary value to the outcomes. For example, when the elderly population paid fewer visits to the doctor, it led to savings worth Rs $80 per person for three months on the clinic visit. This is an example of assigning a monetary value to one of the indicators of an outcome. Fewer hospital visits is an indicator of the outcome — improved health and fitness in the elderly. This way, several other indicators of an outcome can be assigned a value so that ultimately, the outcome has a monetary value assigned to it. This step helps in establishing the significance of an outcome.

  • Stakeholder: Elderly resident of West Java
  • Outcome: Improved fitness and health
  • Indicator: Reduced HDL/LDL, hypertension, blood sugar level; improved agility; fewer hospital visits.
  • Proxies: Cost of membership of a recreational club; cost of health insurance; cost of visiting doctor’s clinic

Membantu organisasi & donatur untuk memberikan dampak berkelanjutan menggunakan 3 pilar: pendanaan berbasis outcome, layanan konsultasi & teknologi.